Last updated: March 2026
SoulForge is an adult AI companion platform for users aged 18 and older. We support creative, expressive, and intimate interactions with fictional AI characters. This policy defines what is and isn't permitted to keep the platform safe and lawful.
The following will result in immediate account termination without refund:
SoulForge uses a content rating system controlled by your account settings:
You can change your content rating at any time in your account settings. Regardless of your setting, the prohibited content rules above always apply.
All messages are screened by an automated content safety system before being processed. This system detects and blocks prohibited content in real time. We also conduct periodic reviews of flagged interactions.
Violations are handled based on severity:
If you encounter content that you believe violates this policy, or if you experience a companion responding in a way that concerns you, contact us at support@soulforgeai.com.
AI companions may occasionally produce unexpected or inappropriate responses despite our safety systems. If this happens, please use the thumbs-down reaction on the message and report it. We use this feedback to improve our safety systems.
AI companions are fictional characters. They do not have feelings, consciousness, or agency. Conversations with AI companions are not substitutes for real human relationships or professional mental health support.